Welcome to UrbanFox

At UrbanFox, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, interact with our services, or engage with our team. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect different types of information to improve our services and provide you with a seamless experience.

1.1 Information You Provide Directly

• Contact Information (Name, Email, Phone Number) when you submit a form, sign up for a demo, or communicate with us.

• Business Information (Company Name, Industry, Job Title) when engaging with our services.
  

1.2 Information We Collect Automatically

• Device & Browser Data (IP address, device type, browser type, operating system, and referral source).

• Usage Data (Pages visited, time spent on pages, interaction with content).

• Cookies & Tracking Technologies (See our Cookies Policy below for details).
  

1.3 Third-Party Information

• We may collect information from trusted third-party sources, such as LinkedIn, business directories, or industry partners.
  

2. How We Use Your Information

UrbanFox processes your personal information for the following purposes:

• To provide and improve our services, including fraud prevention solutions and AI-powered risk analysis.

• To communicate with you about product updates, marketing, and event invitations (e.g., MRC Vegas 2025).

• To enhance website security and prevent fraud or unauthorized access.

• To comply with legal obligations or enforce our Terms of Service.

We do not sell your personal data to third parties.

3. Sharing & Disclosure of Information

We only share your data in limited circumstances:

• With Service Providers: We work with trusted third-party vendors (e.g., cloud hosting, analytics, email marketing) who assist in delivering our services.

• For Legal Compliance: If required by law or legal process (e.g., GDPR, CCPA compliance).

• For Business Transactions: If UrbanFox undergoes a merger, acquisition, or asset sale, data may be transferred as part of that process.
  

4. Data Security & Retention

We implement industry-standard security measures to protect your data, including encryption, firewalls, and secure access controls.

• Data Retention: We only retain your data for as long as necessary for business, legal, or compliance purposes.

If you believe your data has been compromised, contact us immediately at support@urbanfox.io.

5. Your Rights & Choices

Depending on your location, you may have the following rights:

• Access & Portability: Request a copy of your personal data.

• Correction: Update inaccurate or incomplete information.

• Deletion (Right to Be Forgotten): Request removal of your data.

• Opt-Out of Marketing: Unsubscribe from promotional emails at any time.
  
  

To exercise these rights, email us at privacy@urbanfox.io.

6. Cookies & Tracking Technologies

We use cookies to improve functionality, analyze traffic, and personalize content.

• Essential Cookies: Required for core website features.

• Analytics Cookies: Help us understand how users interact with our website.

• Marketing Cookies: Used for retargeting and advertising purposes.

You can manage cookie preferences in your browser settings or opt-out via our Cookie Settings page.

7. International Data Transfers

If you access our services from outside the European Economic Area (EEA), your data may be transferred to, processed, and stored in countries with different data protection laws.

8. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our services or legal requirements. We encourage you to review this page regularly.

Last Updated: 07/03/2025